We are currently experiencing delays processing deposits from the Arbitrum network. This is due to an issue with our custody wallet provider syncing with the blockchain, likely caused by the dramatic increase in activity on Arbitrum.
We are working closely with our custody wallet provider to resolve the issue, however, please note that there may be a delay until the issue is resolved. For reference, other users were experiencing 20-30 minutes to complete the deposit.
We understand the inconvenience this may cause, and we apologize for any inconvenience that you may experience. We will keep you updated on the situation as we work to resolve it, and we appreciate your patience and understanding during this time.
If you have any questions or concerns, please do not hesitate to contact our customer support team, who are available to assist you around the clock.
Thank you for supporting WOO X.
WOO X Team