Incorrect deposits that have a possibility of retrieval:
- The transaction is deposited to your WOO X account
- The transaction status is marked as confirmed or success on the blockchain
- If it shows unconfirmed or failed, please contact the platform you withdrew the assets from.
Incorrect deposit that cannot be retrieved
- The deposit address is a contract address
- Request submitted on behalf of others(WOO X account owner should submit their own request)
- The total value of the deposit is below 100 USDT
※ Note: Tokens sent through an unsupported network or the token is not listed may have a chance to be retrieved if WOO X supports the network or lists the token in the future.