Support Staff
- Total activity 561
- Last activity
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Activity overview
Latest activity by Support Staff-
Support Staff created an article,
Updates on the Stargate Finance (STG) contract swap
As StargateDAO canceled plans to reissue the STG token, WOO X will not support the previously proposed Stargate Finance (STG) contract swap on Ethereum (ERC20). Please note: Deposit and withdrawal...
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Support Staff created an article,
System upgrade postponed announcement - March 21, 2023
Due to volatile market conditions, the scheduled system upgrade that was originally scheduled on March 20th at 01:00 AM will be postponed to March 21st at 01:00 AM. The upgrade details and time hav...
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Support Staff created an article,
WOO X maintenance and system upgrade - Mar 21, 2023 (updated)
WOO X will be temporarily unavailable due to a scheduled system upgrade. Traders will not be able to access WOO X during this system upgrade. The upgrade is expected to last 4 hours on March 21st ...
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Support Staff created an article,
Change of deposit addresses for multiple tokens - Mar 24, 2023
Due to an upgrade in wallet service, the WOO X deposit addresses of DOT, NEAR and XTZ are changing on Mar 24th, 2023 at 3:00 AM UTC. To ensure tokens are correctly deposited, users must obtain a ne...
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Support Staff created an article,
Deposit and withdrawal resumption of ATOM (Cosmos) network
The affected withdrawal and deposit services of ATOM (Cosmos) network are now available. Thank you for your patience and support! WOO X Team
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Support Staff created an article,
Wallet support ending for 6 tokens on Mar 22, 2023
Following the delisting of several low volume tokens, WOO X will discontinue the wallet service for the following tokens on March 22nd, 02:00 AM (UTC): AUDIO LINA OMG SKL TRB REEF Please note: D...
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Support Staff created an article,
New futures listing of SSV-PERP
WOO X has officially launched SSV-PERP with up to 20x leverage. Trading of SSV-PERP is available now. Traders can find these trading pairs here: Trading Page - Future Market Page - Futures Marke...
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Support Staff created an article,
WOO X will support the Cosmos (ATOM) network upgrade
Due to the Cosmos (ATOM) network upgrade, WOO X is scheduled to pause the deposits & withdrawals of Cosmos (ATOM) from 06:55 AM on Mar 15, 2023 (UTC). Please note: The trading of the mentioned tok...
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Support Staff created an article,
WOO X will support the Filecoin (FIL) network upgrade
Due to the Filecoin (FIL) network upgrade, WOO X is scheduled to pause the deposits & withdrawals of Filecoin (FIL) from 2:30 PM on Mar 14, 2023 (UTC). Please note: The trading of the mentioned to...
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Support Staff created an article,
Wallet support ending for 5 tokens on Mar 15, 2023
Following the delisting of several low-volume tokens, WOO X will discontinue the wallet service for the following tokens on March 15th, 02:00 AM (UTC): ALICE BADGER BAL BNT C98 Please note: Depo...