Support Staff
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Articles
Recent activity by Support Staff-
System upgrade postponed announcement - March 21, 2023
Due to volatile market conditions, the scheduled system upgrade that was originally scheduled on March 20th at 01:00 AM will be postponed to March 21st at 01:00 AM. The upgrade details and time hav...
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Change of deposit addresses for multiple tokens - Mar 24, 2023
Due to an upgrade in wallet service, the WOO X deposit addresses of DOT, NEAR and XTZ are changing on Mar 24th, 2023 at 3:00 AM UTC. To ensure tokens are correctly deposited, users must obtain a ne...
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▶ How to set up Google Authenticator(GA)?
1. Download the Google Authenticator on your mobile phone. iOS users may log into the App Store and search for “Google Authenticator”, while Android users may search for the same phrase in the Play...
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Deposit and withdrawal resumption of ATOM (Cosmos) network
The affected withdrawal and deposit services of ATOM (Cosmos) network are now available. Thank you for your patience and support! WOO X Team
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New futures listings of MINA-PERP and ZEN-PERP
WOO X has officially launched MINA-PERP and ZEN-PERP with up to 20x leverage. Trading of MINA-PERP and ZEN-PERP is available now. Traders can find these trading pairs here: Trading Page - Future...
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New futures listing of SSV-PERP
WOO X has officially launched SSV-PERP with up to 20x leverage. Trading of SSV-PERP is available now. Traders can find these trading pairs here: Trading Page - Future Market Page - Futures Marke...
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WOO X will support the Cosmos (ATOM) network upgrade
Due to the Cosmos (ATOM) network upgrade, WOO X is scheduled to pause the deposits & withdrawals of Cosmos (ATOM) from 06:55 AM on Mar 15, 2023 (UTC). Please note: The trading of the mentioned tok...
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WOO X will support the Stargate Finance (STG) contract swap
WOO X will support the Stargate Finance (STG) contract swap on the Ethereum (ERC20) with the following timeline: WOO X schedules to pause the deposits & withdrawals of STG at 03:00 on Mar 6th, 202...
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WOO X will support the Filecoin (FIL) network upgrade
Due to the Filecoin (FIL) network upgrade, WOO X is scheduled to pause the deposits & withdrawals of Filecoin (FIL) from 2:30 PM on Mar 14, 2023 (UTC). Please note: The trading of the mentioned to...
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Wallet support ending for 4 tokens on Mar 8, 2023
Following the delisting of several low volume tokens, WOO X will discontinue the wallet service for the following tokens on March 8th, 02:00 AM (UTC): CELR GST JASMY REN Please note: Deposit of ...