Support Staff

  • Total activity 539
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Activity overview

Latest activity by Support Staff
  • Support Staff created an article,

    Listing review - Trading paused on 8 spot assets

    Dear Traders,  Due to irregular market conditions, several low-volume tokens did not meet the minimum liquidity standard for our listing team. As a precaution to users and the platform, the trading...

  • Support Staff created an article,

    ETHW (ETHPoW) airdrop distribution is completed

    Dear Traders, WOO X has completed the ETHW (ETHPoW) airdrop distribution. Users can see the tokens on the “wallet” > “distributions” page now. WOO X traders who owned ETH at 06:43 (UTC) on Septembe...

  • Support Staff created an article,

    Update about ETH merge and potential airdrop

    Dear Traders, The Merge was completed when Ethereum Mainnet hit the Terminal Total Difficulty (TTD) value of 58750000000000000000000 (Block height of 15,537,393). The exact time of the merge event ...

  • Support Staff created an article,

    (old) LUNA updates and (new) LUNA airdrop

    Dear Traders, WOO X will support the Terra network airdrop and naming standards. To distinguish between new and old LUNA tokens, after June 10th, the (old) LUNA will be renamed to "LUNC", and (new)...

  • Support Staff created an article,

    New futures listing of OP-PERP

    Dear Traders,   WOO X has officially launched OP-PERP with up to 20x leverage. Trading of OP-PERP is available now. Traders can find these trading pairs here: Trading Page - Future Market Page ...

  • Support Staff created an article,

    Information regarding LUNA trading data and renaming

    Dear Traders, As Terra proceeds to create a new chain, "Terra 2.0", the current Terra Chain has been rebranded as Terra Classic, and (old) LUNA will be renamed to LUNC (Reference: new UST/LUNAC Rev...

  • Support Staff created an article,

    ▶ How to download a trading history file?

    To download the trading history file simply navigate to My Account -> Orders and find the 'Download History' button to get a .csv file with your Order History. Note: Only the last 365 days of order...

  • Support Staff created an article,

    ▶ Order entries (X, Y, and Z)

    WOO X offers three different types of order entry for traders to adjust their positions quickly in various scenarios. Traders can use different order entries according to their needs on the customi...

  • Support Staff created an article,

    System Upgrade Extension - May 23, 2022

    Dear Traders,   In order to provide more stable quality and service, WOO X’s ongoing system upgrade will be extended by 1 hour. It’s expected to resume at around 07:00 (UTC) on May 23rd.   Our team...

  • Support Staff created an article,

    WOO X incident transparency report — May 16, 2022

    Dear Traders,   On May 16, in efforts to satisfy the requests of traders, WOO X resumed the trading of LUNA/USDT, a trading pair that had been delisted for failing to meet liquidity standards in th...