Support Staff
- Total activity 352
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 3
- Subscriptions 283
Articles
Recent activity by Support Staff-
WOO X Maintenance and System Upgrade - Dec 05, 2022
Dear Traders, WOO X will be temporarily unavailable due to a scheduled system upgrade. Traders will not be able to access WOO X during this system upgrade. The upgrade is expected to last 3 ho...
-
▶ Trading Rules
If your order price is against the rules below, you will not be able to place the orders. Please adjust your order price accordingly. The price range is market price*0.1 for both sides in the orde...
-
How to apply to list an asset on WOO X?
How to get an asset listed on WOO X Please fill out the online application forms here to apply for listing on WOO X. Important notes: We receive a large volume of applications for listing reques...
-
▶ Address Book
Use an address book in order to make your withdrawals more secure. This feature allows you to save your addresses for future withdrawals. Go to Account Center -> Security -> Advanced Security, enab...
-
▶ Withdrawal password
Please set up a Withdrawal Password to secure your account. Go to Account Center -> Security -> Password section and follow instructions in the Withdrawal Password section. We suggest creating a s...
-
▶ Trading Password
Please set up a Trading Password to secure your account. Go to Account Center -> Security -> Password section and follow instructions in the Trading Password section. We suggest creating a strong ...
-
▶ Anti-Phishing Code
Set up your Anti-Phishing Code in order to secure your account.With your unique 4-digit code you will be sure that email from WOO X is genuine.Go to Account Center -> Advanced Security and follow t...
-
▶ How to recover my account when I lost my GA?
If you saved Google Authenticator Key before - you can use it to re-bind your account if you lost access to your app. If not, please contact us via our help center for security purposes and follow...
-
▶ How to unbind Google Authenticator(GA)?
Log in to your account, and go to the 'Security' section in the Account page. Find the 'Unbind' button close to 'Two-Factor Authentication (2FA)' You have to enter the recent GA code, to unbind th...
-
▶ How to set up Google Authenticator(GA)?
1. Download the Google Authenticator on your mobile phone. iOS users may log into the App Store and search for “Google Authenticator”, while Android users may search for the same phrase in the Play...