Pedro
- Total activity 46
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Activity overview
Latest activity by Pedro-
Pedro created an article,
[ WOO X ] Temporary Suspension of BEP20 Tokens Deposits & Withdrawals
Dear Traders, Due to the upgrade of BSC (Binance Smart Chain), WOO X is pausing the Deposits and Withdrawals of BEP20 tokens. Further announcements will be made once the upgrade is completed and w...
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Pedro created an article,
▶ Why do my Market orders always get rejected?
The orders can be placed by ”order_amount” instead of “order_quantity” for MARKET, BID, and ASK orders. If Margin trading is disabled and your want to place orders via API, please keep these rules...
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Pedro created an article,
▶ Why do I keep receiving the error code:-1002 ?
The API connection requires a key to access. Please create the API Key and Secret on WOO X first. The error code of -1002 means the API key or secret is invalid. It may be because the key has insuf...
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Pedro created an article,
▶ How should I report the API issue or request for the new API functionality?
If you feel there is an issue with the system or any requirements for new API functionalities, please provide the information or elaborate on your needs by submitting the ticket to us. The team wil...
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Pedro created an article,
▶ It’s not working with a third-party service/wrapper/SDK for WOO X API services.
WOO X does not support third-party services or tools. Please reach out to the service or developers for further assistance.
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Pedro created an article,
▶ Why are my WebSocket connections being dropped/disconnected?
There are two ways for you to keep the WebSocket connected: The server will send a ping command to the client every 10 seconds. If users do not respond within 10 seconds for ten consecutive times ...
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Pedro created an article,
▶ Why can’t I find the “Stop-limit/market” and OCO order types in the Restful API?
The order types of stop-limit and stop-market are not available. The team is already working on new features for our API traders. Please refer to Release Note for the latest API updates.
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Pedro created an article,
▶ How can I get the staking information through API?
WOO X doesn't support the user to query the staking data via API services. Please refer to our website for your staking information: https://x.woo.org/staking
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Pedro created an article,
▶ How can I request withdrawals through API?
No, we don't support the withdrawal functions for API currently since 2FA is mandatory for each withdrawal.
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Pedro created an article,
▶ What is the rate limit for orders on a pair when trading over API? Can I increase my limits?
1. 2/second/symbol for API 2. 1/second/symbol for GUI (Per symbol) Unfortunately, we don’t offer users to increase the rate limits. Please work with the limitations we have provided. If you exceed ...